kode hongkong Platform Privacy Notice
This page describes what we collect when you use kode hongkong and how we keep that data protected. Our privacy framework balances two commitments: providing you with responsive support and accurate account records (which requires collecting identifiable information), and limiting how we share or retain that information outside our direct operations.
We collect your email address at registration, national ID and proof of residence during account verification (KYC), payment method details when you deposit or withdraw, and transaction records across all games you play—live-dealer tables, sportsbook wagers, slots, esports markets. We also log your IP address, device type, and browser details for security and fraud prevention. None of this data is sold to third parties for marketing or analytics purposes.
Our servers may sit outside your jurisdiction (e.g., hosted in Singapore, Malaysia, or Australia for performance and redundancy). Your data is encrypted in transit and at rest using industry-standard protocols. If you have questions about how we handle your information on kode hongkong, contact our support team via in-app chat or email—we respond in English and Indonesian.
What Data We Collect on kode hongkong
Account Registration and Verification
We collect your email address and password at signup. During KYC verification (required before your first withdrawal), we ask for your full name, national ID number, ID image (front and back), proof of residence (utility bill or lease agreement), date of birth, and phone number. We retain these documents in our system indefinitely for compliance and dispute resolution. Our staff in Jakarta and other regional hubs review KYC documents within a standard verification window.
Payment and Transaction Data
We record every deposit and withdrawal. For e-wallet deposits (DANA, e-wallet, mobile banking, local payment, online payment), we receive your wallet name and transaction reference from the payment provider. For bank transfers (e-wallet, mobile banking, local payment, online payment) and e-wallet, we log your account holder name and reference number. We do not store credit card details—card transactions are processed by third-party payment gateways (e.g., Stripe, 2Checkout) and we receive only a transaction success/failure notification.
Your betting history is permanently recorded: every slot spin, every blackjack hand, every roulette bet, every Liga 1 or Piala AFF wager. This data includes stake amount, odds (for sportsbook), timestamp, and result. We use betting history for account reconciliation, withdrawal verification, and dispute resolution. Your betting history is visible only to you and our support / compliance teams.
Technical and Security Data
We log your IP address, device type (iPhone, Android, desktop), browser and operating system version, and access timestamps for security monitoring. If we detect suspicious activity (e.g., multiple failed login attempts, rapid account switching, unusual geographic access patterns), we may flag your account for manual review or temporary suspension pending verification. This log is retained for one year and then deleted.
We use cookies and local storage to maintain your session (so you stay logged in while browsing kode hongkong). These are session-only by default; you can clear them by logging out or clearing your browser cache. We do not use tracking pixels or third-party analytics cookies.
Our Privacy Policy and Your Rights on kode hongkong
Data Retention and Deletion
We retain your account data (email, KYC documents, betting history) for the lifetime of your account and for five years after closure, per financial record-keeping regulations. You can request deletion of your account at any time by contacting support; we will anonymise your personal data but retain transaction records for compliance. We do not delete betting history or transaction logs even after account closure, as these are needed for regulatory audits and dispute resolution.
Your Rights and Access
You have the right to request a copy of all personal data we hold on you. Contact our support team and we will compile your data export within a standard response window—typically two business days. Your export includes your registration details, KYC documents, deposit/withdrawal history, and betting history in CSV or PDF format. You can also update your email address, phone number, or payment method directly from your account settings on kode hongkong.
You have the right to object to data processing for marketing purposes. We do not email marketing content to users in supported jurisdictions; however, if you receive any unsolicited email claiming to be from kode hongkong, report it to our support team immediately as it may be fraudulent.
International Data Transfer
Our servers are hosted across multiple regions for performance and redundancy. Your data may be stored or processed in Singapore, Malaysia, Australia, or other jurisdictions as part of our standard operations. While these jurisdictions have data-protection laws, they may differ from Indonesian standards. By using kode hongkong, you consent to this international transfer. If you do not consent, you should not create an account or provide personal information.
Contact and Support
If you have questions about our privacy practices, data handling, or want to exercise your rights, contact our support team. We respond to privacy inquiries in English and Indonesian via in-app chat during standard service hours. For urgent data protection concerns, email our compliance officer directly—this request is prioritized and typically receives a response within one business day.
We reserve the right to update this privacy notice at any time. Material changes will be announced via in-app notification and email to your registered address. Your continued use of kode hongkong after such updates constitutes acceptance of the revised terms. This policy was last updated in 2024 and reflects our current data practices across all kode hongkong services available in supported jurisdictions.